Effective Date: 10/03/2023
Last Updated: 15/05/2025

At Debaugur, we are committed to providing a transparent and secure billing experience. These Billing Terms and Conditions outline how we handle payment processing, billing details, invoice issuance, fraud prevention, and dispute resolution for all purchases made through our website.

1. Accepted Payment Methods

We accept the following forms of payment:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover

  • Digital Wallets: Apple Pay, Google Pay

  • Cryptocurrency: Not currently supported

  • Other Payment Providers: As made available through our checkout platform (e.g., PayPal, Stripe)

All payments are processed in USD ($) unless otherwise stated. Currency conversion fees may apply for international customers depending on your card issuer or payment provider.

2. Payment Authorization

By placing an order with Debaugur, you:

  • Authorize us to charge your payment method for the total purchase amount, including applicable taxes, discounts, and fees.

  • Confirm that you are the authorized holder of the payment method used.

  • Acknowledge that digital products are typically fulfilled immediately and are not eligible for cancellation or refund once delivered.

If payment authorization fails, your order will not be processed. You are responsible for ensuring accurate billing and payment information.

3. Invoice and Billing Information

Once your payment is successfully processed:

  • You will receive an email confirmation of your order.

  • A digital invoice will be sent to your email within minutes of purchase.

  • You can request a formal invoice with your billing details or VAT ID (if applicable) by contacting our support team.

Please verify that your billing email address is correct before submitting your order.

4. Order Fulfillment Timeline

Most orders are digitally delivered within minutes of successful payment, unless flagged for manual verification or delayed due to inventory or system issues.

  • In case of manual review, license delivery may take up to 12 hours.

  • Orders placed outside business hours may experience minimal delay.

If you do not receive your product within 1 hour, check your spam folder or contact us directly.

5. Price Accuracy and Errors

While we strive to ensure accurate pricing, errors may occur.

  • If a product is listed at an incorrect price, we reserve the right to cancel the order and issue a refund.

  • If your payment was processed incorrectly, we will notify you and offer a correction or full refund.

Prices are subject to change without notice, but changes do not affect confirmed or fulfilled orders.

6. Fraud Prevention and Chargeback Policy

To protect against fraud:

  • We may request identity verification on high-risk transactions.

  • Orders flagged by our fraud detection system will be held for manual review.

  • Suspicious orders may be canceled without notice.

Chargebacks: Filing an unauthorized chargeback after receiving and activating a license is considered fraud. If a chargeback is filed under false pretenses:

  • Your license(s) will be deactivated.

  • You may be banned from future purchases.

  • Legal action may be pursued in severe cases.

Always contact our support team before initiating any dispute.

7. Subscription and Recurring Billing

Most of our products are one-time purchases and do not require recurring billing.

If you subscribe to any recurring service (e.g., license renewal plans, optional add-ons), you will be clearly informed at checkout, and billing will recur based on the frequency selected (monthly/yearly). You can cancel subscriptions at any time through your account or by contacting us.

8. Tax Collection

We comply with all applicable tax laws. Sales tax may be applied based on your location, billing address, and product type. If you are purchasing on behalf of a business or tax-exempt entity, please contact us before placing your order with documentation for exemption.

9. Refund and Dispute Resolution

Billing disputes must be submitted in writing to Support@debaugur.com within 7 calendar days of the transaction date. Requests submitted after this period may be denied.

For our complete refund terms, please refer to our Refund Policy.

10. Contact for Billing Support

If you have questions about billing, invoices, or payment errors, please contact:

Debaugur Billing Department
📧 Email: Support@debaugur.com
📞 Phone: +1 727-416-5208
📍 Address: 406 S Arrawana Ave, Tampa, FL 33609, USA